Our Story

In the early 2000s, our directors met as professional rugby players with a shared love of property development...

Understanding that professional sport can be a short career, they combined their skills and experience in property and rugby to become a new type of team. Yep, your property dream team. Channelling all the work ethic and fun of sports with a desire to do things differently, in 2011, Rocket Residential was born.

OUR SIX NOTIONS OF ESTATE AGENCY EXCELLENCE

01

Your Own Dedicated Agent

We all want to be properly looked after when we're investing a service. Whether landlord, investor or tenant, when you're a Rocket Residential client, we'll ensure you speak with your same dedicated agent every time you're in touch with us. Your dedicated agent will also be the person who's looking after your needs behind the scenes. We ensure this level of service to keep you in the know at all times, so your communication with us is smooth, easy and uncomplicated.

02

No Jargon Or Suits

Founded by property loving professional rugby players, we are proud to be bringing our fresh perspective to estate agency at Rocket Residential.  We've got years of insider experience buying, renovating, selling and letting property in additional to unrivalled team spirit and work ethnic.  To achieve this, we prefer no jargon, and no suits!  We find honest, plain English is best, and we wear clothes that support us in feeling relaxed yet motivated, ready to concentrate on the important stuff.

03

Independent, Friendly & Honest

When you step into our office at Rocket Residential, you don't need to worry about getting a hard sell.  We believe that listening is the key to understanding and meeting your needs, and we're product of our welcoming, friendly environment.  As an independent business, we can run things our way, which is to behave like we want to be treated.  Therefore, our advice is always honest, unbiased and trustworthy, while our coffee and tea making is barista-worthy.

04

Going the Extra Mile

Sometimes life can be stressful, and the property world is no stranger to this.  Other times, everything goes swimmingly, without a hitch.  Either way, we believe a consistent above and beyond approach is the most helpful kind.  Our ethos comes from a fast-paced professional rugby environment.  We're ambitious, disciplined and enthusiastic.  You can depend on us to be rigorous, every day, and do whatever it takes to tackle a problem and get things ticking along just right once more.

05

We Care About Our Community

South Wales is not only home for Rocket Residential, it's home for each of our agents.  We care about where we live and work, and we're dedicated to contributing to our community.  This means we're equipped with insider knowledge about neighbourhoods plus the ins and outs of property.  Whether a question is about schools, park runs, council tax rates or where to get the best Sunday roast, we can help.  Some of our team have even played rugby for Wales and the Welsh regions - it doesn't get more devoted than that!

06

Insider Experience & Expertise

Whether you're a tenant, investor, seller, or landlord, when we advise you about property, our guidance comes from having bought, renovated, managed and sold many properties ourselves.  We understand the ins, the outs, the laws, the processes, and even micro details like the best kitchen units or carpets to choose when you're renovating on a budget.  In other words, we've been there, and advise both as skilled professionals and experienced human beings.

MEET THE TEAM

Ashley Gough - Branch Manager

Ambitious. Diligent.  Big believer in stress-free working.  Progressed her way up from sales and lettings including a role in Spain. Down time is fun with family and friends. Makes a mean jug of sangria.  Lover of half-day Fridays.

Marc Howells - Property Manager

Personal Trainer. Welsh born and bred, gained his property expertise in London before returning to The Motherland. Makes people laugh. Works hard. Trains hard. Competes in male physique shows. Ask him for healthy eating tips.

Kayleigh Ashford - Lettings Manager

Organised. Chatty. Likes to be busy.  Customer service specialist.  Worked for government and a large estate agency, before choosing to join Rocket for more challenges and progression. Powered by good coffee. Enjoyer of holidays  and sunshine.

Carenza Hewitt - Client Manager

Sociable. Resourceful. Chose to join Rocket for varied work, the chance to meet new people and build positive relationships. Graduate of Aberystwyth Uni. Now calls Cardiff home. Animal lover and horse-rider. Love Island aficionado.

Indigo Lani Lewis-Jones - Marketing Manager

Dynamic. Has a non-stop and can-do approach. Worked in sales for years, and followed her creative passions to this role. Power lifter and weight trainer. Social media whizz. Gamer. Multi-talented with muscles.

Robert Higgitt - Director

Pro rugby player. Dad. Motivated. Naively enthusiastic. A nice boss. Played for Scarlets  before making his love of property full time. Ideas guy. Valiantly attempts  a fitness regime, including running after his two young sons. 

Joe Horn-Smith - Director

Critical thinker. Operations guru. Pro rugby player for many teams including Sale and London Welsh, followed by over 10 years in Financial Services. Team player for life, one of his work priorities is great colleagues. Remote team member. Rugby coach. Lives in Sydney

Oliver Kohn - Directory

Keen property developer. Professional rugby player. Six Nations Winner for Wales. Dad to a young family. Rugby coach. Keen cook. 20 stones of energy, dedication and own brand sausages. Master multi-tasker, he also runs independent businesses 'The Jolly Hog' and 'Pigsty'.

Joe El-Abd - Director

Works intensely. Delegations expert. Prorugby player and coach. Captained Caerphilly in a European Cup Final. Recently won the Top 14 title in France as a coach to Castres Olympique. Remote team member. Lives in the French sunshine. Not a taker of holidays. 

Buy/sell a house today...

Speak to an agent...

  • Pontypridd: 01443 400 992
  • Merthyr: 01685 322 035
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